Duke Health proudly recognizes those who not only meet expectations but go above and beyond to make a difference in the lives of our patients and their families. The Strength, Hope, and Caring Awards celebrate the individuals who embody our core values. These individuals provide more than just clinical care—they offer emotional support, comfort, and a genuine connection during times of need.
Today, we are excited to spotlight two outstanding team members whose compassion, dedication, and exceptional care have impacted those they serve: August Howerton, Athletic Trainer, and Sonia Reynoso, Medical Assistant, Certified 4. These two individuals have exemplified the very essence of the Strength, Hope, and Caring Program, which honors those who demonstrate outstanding commitment, compassion, and empathy in all that they do.
A Story of Comfort in Crisis
August and Sonia were recently recognized for their remarkable actions during a patient visit at the Duke Ortho Arringdon Clinic. When a patient was in a moment of crisis, both August and Sonia went above and beyond to provide more than just medical care—they offered the kind of emotional support that turned a moment of distress into one of reassurance and hope.
Their quick thinking, empathy, and unwavering support helped comfort the patient in a difficult situation. It ensured that the entire experience reflected Duke Health's commitment to providing compassionate, comprehensive care. Their actions demonstrate that our work is not just about treating physical ailments but about lifting patients’ spirits, offering strength in their moments of vulnerability, and providing hope when they need it most.
The Strength, Hope, and Caring Program
The Strength, Hope, and Caring Program was created to honor those who go far beyond the call of duty in their roles. It recognizes four categories: Clinical, Administrative, Physician/Non-physician Provider, and Team. This program highlights those who inspire us with their commitment to patients, colleagues, and the Duke Health community.
Recipients of this award don’t just excel at their jobs—they demonstrate a profound dedication to human connection, ensuring that everyone they encounter feels seen, heard, and cared for. Whether through their clinical expertise, administrative support, or how they treat others with kindness and respect, they make an undeniable difference in our organization.
A Heartfelt Congratulations to August and Sonia
August Howerton and Sonia Reynoso exemplify the values we strive to embody at Duke Health. Their actions reflect the heart of our organization—one that offers Strength to those in pain, Hope to those in need, and Care that goes beyond the clinical sense, touching lives in meaningful and lasting ways.
Thank you, August and Sonia, for your unwavering commitment to our patients and for inspiring all of us to approach our work with the same level of care and compassion. Your example reminds us that every patient interaction is an opportunity to make a difference,